Splash Wines packs shipments within two-four business days for most states. Once packed, tracking information for the shipment will be sent via email, and will also be accessible on the customer’s My Account page. All shipments must be signed for upon delivery by a person that is 21 years of age or older. If no one is available to sign for deliveries during the day, Splash Wines recommends the use of a business address to ensure prompt delivery of all product. Alternatively, the customer can make arrangements with the courier to pick up the shipment at one of the couriers nearby locations.
We ensure that our wines are stored properly and treated with care, including throughout the transit process. In accordance, we may delay shipments during extreme weather conditions to avoid compromising the quality of the wines in any way. Should a delay occur, Splash will notify customers and keep them informed.
Splash Wines is currently shipping to the following states: AL, AR, AZ, CA, CT, D.C., FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI and WY.
Splash Wines abides by all state laws, and in accordance, all state excise, sales, and other applicable taxes are reported and paid. Shipments of wine are generally required to be processed by a licensed wholesaler and delivered through a licensed retailer.
If a shipment is damaged or goes missing during transit, Splash Wines will work with the courier to resolve the issue and send you a replacement order as soon as we can.