Splash Wines packs shipments within 1-2 business days for most states. With warehouses in California and Illinois, your shipment will typically come from the closest warehouse, however based on inventory restrictions that is not always the case.
Once packed, tracking information for the shipment will be sent via email, and will also be accessible on your "Account" page. All shipments must be signed for upon delivery by a person that is 21 years of age or older. The courier will make three attempts to deliver. If no one is available to sign for deliveries during the day, Splash Wines recommends the use of a business address to ensure prompt delivery of all product. Alternatively, the customer can make arrangements with the courier to pick up the shipment at one of their nearby locations.
We ensure that our wines are stored properly and treated with care, including throughout the transit process. In accordance, we may delay shipments during extreme weather conditions to avoid compromising the quality of the wines in any way. Should a delay occur, Splash will notify customers and keep them informed.
Splash Wines is currently shipping to the following states: AL, AZ, CA, CO, CT, D.C., DE, FL, GA, ID, IL, IN, IA, KS, LA, MA, MD, ME, MI, MN, MO, MT, NE, NV, NH, NJ, NM, NY*, NC, ND, OH, OK*, OR, RI, SC, SD, TN, TX*, VT, VA, WA, WV, WI and WY.
*Please allow 7-10 business days for delivery to NY, 4-10 business days for OK, TX, and AL.
Certain zip codes in AL, OK, and TX are not serviceable.
Splash Wines abides by all state laws, and in accordance, all state excise, sales, and other applicable taxes are reported and paid. Shipments of wine are generally required to be processed by a licensed wholesaler and delivered through a licensed retailer.
If a shipment is damaged or goes missing during transit, Splash Wines will work with the courier to resolve the issue and send you a replacement order as soon as we can.